Nothing to certify yet—because nothing is in production.
SignalAct is in private concept validation. We are not yet processing live customer or operational data. This page explains how we are designing for trust from day one, without claiming certifications we don't have.
Human control by design
The current approach keeps people in control. Before any action executes, the user should be able to see:
- What happened
- What context was found
- Which policy or condition applies
- What actions are recommended
- Why each action is recommended
- Who will be notified
- Which systems will be updated
- Which actions require approval
- What remains uncertain
SignalAct prepares and explains recommended actions. Users review and approve what should happen—nothing executes silently.
What SignalAct is not
- A replacement for CRM
- A replacement for ticketing systems
- A customer-service chatbot
- A general-purpose AI assistant
- A fully autonomous agent
- A process-mining platform
- An employee-monitoring product
- A generic no-code automation builder
What we're building toward
None of this is certified yet—there's no production system to certify. This is the bar we're designing to before there is one.
Standard practice once real operational data moves through the product.
Integrations request only the context a workflow needs, and access can be turned off at any time.
Every recommended action, approval and outcome recorded, not just the final result.
Where data lives and how long it's kept, documented before any production rollout.
Where we are today
SignalAct does not yet have a production system handling live customer or operational data. Private workflow reviews are built from public information and broader industry patterns—unless a participating company chooses to share additional context directly. No company's internal data is used without explicit permission.
We're happy to walk through our approach directly as part of a private workflow review.